About Francis Gouillart
Francis Gouillart is President and co-founder of the Experience Co-Creation Partnership (ECC Partnership), a consulting firm built to implement co-creative management processes and organizational capabilities with corporate clients around the world.
Francis is co-author, with Doug Billings, of the Harvard Business Review article, “Community-Powered Problem Solving” (April 2013). He is also co-author with Venkat Ramaswamy, of the book The Power of Co-Creation: Build It with Them to Boost Growth, Productivity, and Profits (Simon & Schuster Free Press, October 2010) and the Harvard Business Review article “Building the Co-Creative Enterprise” (October 2010). He previously co-authored (with James Kelly) the book Transforming the Organization (McGraw-Hill), which reached the top of BusinessWeek’s best-seller list in 1995. He is also co-author (with Frederick Sturdivant) of the article “Spend a Day in the Life of Your Customers,“ published by Harvard Business Review (January-February 1994). He also authored Stratégie pour une Entreprise Compétitive (Editions Economica, Paris), which was named “Best Strategy Book of the Year” by the French Association of Strategic Planners (AFPLANE) in 1989.
Francis is considered a leading authority on the topics of strategy, innovation, transformation, and capabilities-building and is a recognized speaker, lecturer, and advisor on Experience Co-Creation, Blue Ocean Strategy, and Organizational Transformation. He works across the United States, Europe, and Asia, and has experience in most industries. Francis has been quoted in the Wall Street Journal, BusinessWeek, and Fortune, among other publications, and has been featured on CNBC. He is currently working with global management consulting firm PwC Advisory to use co-creation concepts and methods to transform enterprise operations and business models across industries globally.
Francis received his MBA from the University of Chicago’s Graduate School of Business, and resides in Concord, Massachusetts.